I've already provided the below info to the technical support via the ticket (SUP-142024), however, it would be nice to confirm the potential (software I hope) issue.
I have SXT LTE6 Kit connected to hAP ax2 ether1 PoE port. hAP ax2 is powered via a stock power adapter.
I was able to reproduce the issue a few times on 7.14beta8 once I turned the device on after storage (at room temperature): no PoE out in both cases (SXT connected to hAP and then hAP powered on; hAP powered on and then SXT connected to hAP).
Then I updated the firmware to 7.14rc1 and could reproduce the issue until hAP warmed up.
Then I put hAP in the fridge for 20 min (its temperature was around -6*C, as the pyrometer says) and was able to reproduce the issue again until it warmed up (when the device temperature reached around 30..32*C.): no PoE out in both cases (SXT connected to hAP and then hAP powered on; hAP powered on and then SXT connected to hAP). Repeated that twice.
If I connect cooled-down hAP with SXT, power on hAP and let it rest (warm-up), PoE starts working once hAP is warmed up without any interaction.
I did the same test (put it in the fridge) with my second hAP ax2 unit (which works as a home router) - and was able to reproduce the issue. The second unit has a slightly lower threshold, so PoE starts working much faster( in a few minutes of warming up when the device temperature reaches around 12..15*C.
So, both units are affected. Device temperature was measured by the pyrometer in the centre of each device on the ventilation hole side (see the attached photo).
Product page says:
Before 7.13 (approx.) I didn’t face such an issue.Tested ambient temperature -40°C to 50°C
Does anyone face the same issue?